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Terms & Conditions

Terms & Conditions

PRICES AND VAT 

ALL PRICES ARE GIVEN IN EURO € AND ARE SHOWN INCLUSIVE OF IT/EU SALES TAX (VAT) AT THE CURRENT RATE OF 21% BUT EXCLUSIVE OF DELIVERY COSTS.

Please note we has no control over any customs or import duties that could be levied when the package reaches your destination country and for which you will be liable.You must pay at the time of the order. The price of any product is the price in force at the date and time of your order. 

We may change the price of any product before you place an order. We will inform you if a product's correct price is higher than that stated in your order and you may cancel the order. AVAILABILITY All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

 

RETURNS & EXCHANGES 

Please note that all sales of Sale items (those displaying a reduced price) are final. No exchange, credit note or refund will be offered against Sale purchases and the conditions set out below will not apply. Returned items that have been subject to a free shipping offer and are being returned for exchanged goods or a credit note not for a monetary refund.

YOU MUST CONTACT US FOR AUTHORISATION BEFORE RETURNING ANY ITEMS. IMMEDIATLY - WITH A MAX TIME OF 14 DAYS, If you wish to return your item and receive a full refund items need to be returned and reach us within 14 days of being received by you.

Credit notes are timeless valid is not valid during sale period. Returns of faulty items will not be accepted

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Goods will be dispatched on regular working days, monday to fridays. Orders are shipped by Ups, except orders to Italy which will be sent by SDA. (Free shipment over €250)

ITALIA 
Express SDA : 5€ – 1/3 
Express: 30€ – 2-4 working days

EU 1 (Uk, France, Germany, Benelux, Spain)
Express UPS 10€ – 2/4 working days 

EU 2 (rest of Eu)
Express UPS 13€ – 2/4 working days 

USA* 
Express UPS 18€ – 2/4 working days 

REST OF WORLD (China, Japan, etc..)*
Express UPS 29€ – 3/6 working days 

 

* charges don't include import cost.